Privacy Notice

At THRIVE Boutique Senior Living, we are committed to respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal information, including when you engage with us online, through social media, and via email, especially as it relates to our residential care facility for the elderly (RCFE) in Redondo Beach, California. Please review this policy to understand our practices.

This notice for Beach Cities Senior Living, LLC, doing business as THRIVE Boutique Senior Living (“THRIVE Boutique Senior Living,” “we,” “us,” or “our”), describes how we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

- Visit our website at www.thrivebsl.com

- Interact with us on our social media platforms

- Engage with us via email and other online communication methods

- Participate in our marketing activities or events

Questions or concerns?  

If you have any questions about this notice or our privacy practices, please contact us at info@thrivebsl.com.

Information We Collect

We may collect the following types of personal information about our interest parties, residents, their family members, and/or others who engage with our residential care home business:

1. Contact Information: Such as names, addresses, phone numbers, and email addresses.

2. Health Information: Including medical records and health history necessary for care services.

3. Financial Information: Such as billing details needed to process payments.

4. Marketing and Communications Data: Including communication preferences, feedback, social media engagement details, and email interactions.

5. Other Information: Any other information you provide voluntarily.

How We Use Your Personal Information

We may use your personal information for purposes including, but not limited to:

1. Providing Care Services: To deliver residential care services and maintain resident records.

2. Marketing and Promotions: With your consent, we may send you information about our services, newsletters, and updates.

3. Communication: To discuss resident care, appointments, billing, and other relevant matters.

4. Legal Compliance: To comply with record-keeping and other legal requirements.

5. Improving Our Services: For analysis and operational improvement purposes.

6. Social Media and Email Interaction: We may use information collected through social media and email interactions to understand community engagement, respond to inquiries, and enhance our outreach.

Marketing and Advertising

1. Consent: We only use your personal information for marketing and advertising with your explicit consent, as required by law.

2. Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

3. Social Media and Email: If you engage with us on social media or through email (e.g., commenting, liking, or sharing content), please note that public interactions may be visible to others. For email interactions, we take appropriate measures to safeguard your information, but please be cautious when sharing sensitive details over email. We encourage you to review the privacy policies of social media platforms to understand your rights and options.

Disclosure of Personal Information

We may share your personal information under the following circumstances:

1. Service Providers: We may disclose your information to trusted third-party providers who assist in delivering our services.

2. Legal Requirements: We may disclose information if required by law, such as in response to a court order and/or California Department of Social Services (CDSS) as licensing authority.

3. Business Transfers and/or Expansion: If we undergo an expansion, merger, acquisition and/or asset sale, your information may be communicated to and/or transferred to the acquiring entity, financial institution and/or related parties.

Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no internet or information storage system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

1. Access: You may request access to the personal information we hold about you.

2. Correction: You may request corrections to any inaccuracies in your personal information.

3. Deletion: You may request the deletion of your personal information, subject to certain conditions.

Changes to this Privacy Notice

We may update this notice from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated notice on our website, with the revised date.

By continuing to access our website and use our services after such changes become effective, you consent to the updated Privacy Policy.

Thank you for choosing THRIVE Boutique Senior Living for your residential care needs. We appreciate your trust in us and are dedicated to protecting your privacy.

This version includes specific information about email interactions, highlighting both security measures and a reminder for caution with sensitive information shared via email. This update continues to meet California laws, such as the California Consumer Privacy Act (CCPA) and California Health and Safety Code requirements, and addresses online engagement via social media and email communications.